broadband
Almost Everyone Hates Their Broadband Provider, Survey Reveals

BT and TalkTalk have been named the worst broadband providers in the UK by consumer group Which?, which reveals that they are still screwing up on broadband speeds, reliability and customer service. Read More >>

ISPs
Everyone Hates Their Broadband

A survey of angry people by angry people surveyor Which? has found that's it's definitely not just you who's fed up with your broadband, as it found that 59 per cent of us -- that'll be 16 million adult internet users -- have had at least one problem with the internet connection over the last year. Read More >>

bt
Ofcom’s Biggest Ever Fine Goes To BT

Ofcom's fining BT a record £42,000,000 for abusing its market power to reduce the amount of compensation it paid other companies. Read More >>

broadband
Virgin Media’s Standard Broadband Speed Is Now 100Meg

Virgin Media has just embarrassed all the other broadband providers by making ultrafast 100Mbps fibre its standard package, and increasing available speeds to 300Mbps. Read More >>

bt
BT And Openreach Are Getting A Divorce

BT's hold over broadband infrastructure org Openreach is finally at an end, with Ofcom winning the drawn-out battle to legally separate the two. Read More >>

broadband
Brits Are WAY More Loyal To Our Broadband Providers Than Our Partners

As the calendar drags us interminably towards February the 14th and its many, many smug Facebook engagements, lots of us unintentionally audit our romantic lives. Are we happy with our partners? Is it time to get back on Tinder? Did we settle for Dependable Devon instead of risking rejection from Perfect Paris? Read More >>

broadband
TalkTalk’s Broadband & Fibre Sale Includes Fixed Prices ‘Til 2019

UK TV, internet and phone provider TalkTalk has announced a new sale on its broadband and fibre products, with cost cuts and guaranteed prices for 24 months. Read More >>

internet
British Broadband Stubbornness Costs Us £322 A Year

There are many upsides to bring a stubborn Brit: getting a seat on the bus, feeling like you bested someone in a battle of wits, never having to change. But it seems being stuck in our ways is costing us, at least in terms of bills. Read More >>

broadband
Sky’s Advertised Broadband Speeds Are Set to Fall Today

Sky has announced a change in approach to advertised broadband speeds, and says it will -- from today -- start highlighting average download speeds to customers. Read More >>

internet
BT and its Offshoots Top Quarterly Broadband Complaints Chart

The subscribers of BT, Plusnet and EE were the angriest broadband users of the last quarter, as Ofcom data reveals that the three ISPs -- BT and the two also owned by BT -- generated the most complaints. Read More >>

internet
Ofcom Orders Openreach to ‘Legally Split’ From BT

Ofcom has decided that BT hasn’t put enough effort into addressing its competition concerns, and has ordered the telecommunications giant to legally split from Openreach. Read More >>

broadband
Switch to a Small Broadband Provider for a Less Angry Life

Cable has revealed the results of its broadband customer satisfaction study, and it’s good news for the UK’s smaller players. Read More >>

internet
BT Just Tested 40Gbps Broadband

In what is being called a European first, BT has teamed up with Huawei to test out some brand new broadband tech. Things seem to be going well, because a whopping 40Gbps speed has just been recorded. Read More >>

broadband
TalkTalk Scraps Separate Line Rental Charges

TalkTalk is ringing in the changes, this morning announcing its aim to ‘return to its challenger roots’. The company says it wants to focus on transparency -- the kind that helps customers, not hackers -- and reward loyalty. Read More >>

internet
Digital Economy Bill to Demand House-by-House Broadband Speed Checks

Those vague guesstimates of broadband speed offered by Rightmove and the like will have to be improved upon if the Digital Economy Bill goes ahead, with one clause within the new law's paperwork demanding that ISPs allow access to specific speed test results for individual addresses. Read More >>