The government has come to an agreement with a bunch of ISPs to roll out a number of measures aimed at supporting the vulnerable during the current pandemic. Read More >>

The UK's ISPs, which meet probably remotely now under the Internet Service Providers' Association umbrella, are not likely to start handing out free internet connections, no matter how much bored grandchildren say granny really needs broadband in order to, er, stay on top of pandemic news. It is, to be fair, on the telly quite a lot. Read More >>

Communications regulator Ofcom has again managed to get the UK's ISPs to submit to behaving a little bit more like responsible businnesspeople, and has secured agreements that allow existing customers to access all the thrilling new customer deals when their contracted periods come to an end. Read More >>

Virgin Media is prepping a massive nationwide upgrade to its core systems, one that'll see all of its fixed-line cable network subscribers given the potential to hit the gigabit internet connection speed milestone. That will be a speedtest result worth sharing. Read More >>

The UK's many ISPs are about to come under a new and interesting form of cosh tomorrow, when additional rules covering new broadband connections come into force. Read More >>

As British people, we like to complain about stuff. And today, Ofcom has released a set of data showing exactly what we do – and don't – complain about, at least in terms of telecoms and television services. Read More >>

Communications regulator Ofcom is having about its fiftieth shot at making the ISPs sell us broadband in a more honest way, this time asking for clearer indications of lower-end speeds and real-world estimates of evening contention. Read More >>

If you've recently suffered a botched broadband installation or endured a long, internetless wait for line repairs, this won't help much as it doesn't kick in until 2019. But the good news for the sad disconnected people of the near future is that automatic compensation payments for interrupted services or delayed repairs are coming. Read More >>

BT's Openreach division has been running an industry consultation with the UK's other large ISPs and communications providers, with the idea being to find out if there's an appetite for switching the country to an FTTP-only fibre network. And of course there is, but it's going to cost and will require government support. Read More >>

BT's bizarre old line rental scam is about to get a little bit fairer for some as, under pressure from communications regulator Ofcom, it's agreed to drastically reduce the cost of line rental for a sizeable chunk of its customer base. Read More >>

Ofcom has announced that it's going to be introducing new rules on how internet providers can advertise speeds to their customers. This will also give customers more rights, letting them cancel their service if they're unable to get a guaranteed minimum speed. Read More >>

Potential new signer-uppers to Sky's Fibre Max superfast broadband product have a nice little carrot dangling in front of them today, as the ISP part of the broadcaster is now guaranteeing a minimum connection speed for joiners. Read More >>

A survey of angry people by angry people surveyor Which? has found that's it's definitely not just you who's fed up with your broadband, as it found that 59 per cent of us -- that'll be 16 million adult internet users -- have had at least one problem with the internet connection over the last year. Read More >>

Communications enforcer Ofcom is asking BT's Openreach division to cut the wholesale prices it charges competitors for superfast connections, which could, if they decide not to keep the savings for themselves, lead to cheaper superfast connections for those using ISPs that rely on reselling BT's service. Read More >>

Communications regulator Ofcom is looking into the mechanics of an automated refund system that would gives users money back when they suffer crappy service from their ISP, with compensation to be offered when appointments are missed or repairs overshoot deadlines. Read More >>