EE and Virgin Media Fined Millions For Overcharging People Trying To Leave

Ofcom has handed down fines totalling £13.3m to Virgin Media and EE after concluding that they've been fleecing people who tried to leave their contracts early. Read More >>

According to Ofcom, Nearly Half of all Users Have Been ‘Harmed’ On The Internet

According to a study carried out by Ofcom, the UK's communications regulator, 45 per cent of all people who've used the internet have suffered some kind of "harm" online. That harm includes trolling, harassment or cyber-bullying as well as things like malware attacks and cyber theft. Read More >>

Ofcom Wants Telecoms Companies to Warn You When Your Contract is Up

We've all signed up for some sort of telecoms contract in the past, whether it be for phone services, internet, or TV. You may also have noticed that these companies don't always tell you when your contract is up, not unless there's something else they can try to sell and get more money out of you. Now Ofcom's new proposals would make them change that practice. Read More >>

UK TV Networks Are Looking at Creating a ‘British Netflix’ to Combat Falling Viewing Figures

Today, Ofcom has announced that TV streaming services – such as Netflix, Amazon Prime TV and Now TV – now have more subscribers in the UK than traditional paid satellite/cable services. Combined subscriptions to streaming services reached 15.4 million as of Q1 2018, while paid TV subscriptions is at 15.1 million. Read More >>

TalkTalk, Vodafone, and BT Top Ofcom’s Broadband, Mobile, and TV Complaints Lists

As many of you will be aware, Ofcom is responsible for complaints levelled against telecoms companies. Complaints about all sorts of things, be it terrible service, nuisance calls, unsuitable content on TV, you name it. Being a public organisation, Ofcom regularly published reports on all those complaints with the latest arriving yesterday. Topping the complaints charts for broadband, mobile, and paid TV services were TalkTalk, Vodafone, and BT respectively. Read More >>

ISPs Told to Give Better Speed Estimates, Including Peak Contention Crunches

Communications regulator Ofcom is having about its fiftieth shot at making the ISPs sell us broadband in a more honest way, this time asking for clearer indications of lower-end speeds and real-world estimates of evening contention. Read More >>

YouTube Doesn’t Think it Should be Regulated in the Same Way as TV

Following the Logan Paul video controversy earlier this month, there have been calls for YouTube to be regulated in the same way that more traditional TV channels need to be. However, YouTube has refused to accept that, on the basis that it's 'different', thanks to being an open platform that distributes content rather than having any kind of editorial input. Read More >>

EE and Three Have Lost Their Respective Legal Fights Over the 5G Spectrum Auction

Both EE and Three have issues with how Ofcom is handling the upcoming 5G spectrum auction, and have taken the matter to court to try and get their own way. Both fights were over different things, but the courts have ruled in favour of Ofcom. Read More >>

Soon You’ll be Able to Switch Mobile Network With a Text Message

Signing up with a mobile network couldn't be easier. You ring them up, fill out a form online, or go into a shop, and the network will do all the hard work for you. Leaving a network is another matter entirely, and they'll seemingly do everything in their power to avoid letting you cancel your contract and keep your existing number. Read More >>

Automatic Phone and Broadband Compensation is Coming in 2019

If you've recently suffered a botched broadband installation or endured a long, internetless wait for line repairs, this won't help much as it doesn't kick in until 2019. But the good news for the sad disconnected people of the near future is that automatic compensation payments for interrupted services or delayed repairs are coming. Read More >>

Ofcom Wants the BBC to Distribute More British-Made Programming

Ofcom has announced new rules for the BBC as part of a revamped operating licence. Those rules state that the BBC needs to broadcast more content produced within the UK. Read More >>

The UK is a Nation of Bingewatchers, Says New Ofcom Report

It's no secret that the way we've watched television has changed a lot thanks to the internet, but now some new Ofcom figures show just how much. And it's all thanks to the rise in availability of high-speed interwebz. Read More >>

Ofcom Tries to Limit EE and Vodafone’s 4G/5G Aspirations

Modern-day god of the sky Ofcom has released the rules that will cover the next batch of mobile frequency auctions, and it's sort of good and sort of bad depending on which of the mobile networks you wear the scarf of. Read More >>

Phone Boxes are Stealth Advertising Boards Now, Complain Powerless Councils

Councils across the country are battling a new wave of unstoppable advertising banner spaces that masquerade as telephone boxes. Read More >>

Ofcom’s Biggest Ever Fine Goes To BT

Ofcom's fining BT a record £42,000,000 for abusing its market power to reduce the amount of compensation it paid other companies. Read More >>