energy
Energy Regulator Puts a Price Cap on Electricity Bills to Protect Poorer Consumers

Energy regulator Ofgem is finally done with two years of meetings and group emails on what to do about public fury aimed at the profits made by the energy suppliers, with one of its big ideas being the introduction of a price cap for PAYG meter users that it says will save the average user around £75 per year. Read More >>

energy
Npower Forced to Reimburse Customers For Incorrect Bills and Poor Service

Energy supplier npower has been slapped with a £26 million fine for lousy customer service. Watchdog Ofgem says the company had been treating customers unfairly, after sending out inaccurate bills and failing to deal with complaints in the right manner. Read More >>