The UK’s Favourite Broadband Provider Is Plusnet According to Broadband Genie

Roll out the red carpet and get your glad rags on, because it's time to announce the winners from the Broadband Genie Broadband Awards. Plusnet cleaned up after being voted the Best Value Provider, Best Broadband Provider, and winning Best Customer Care – which seems to fly in the face of Ofcom's own 2018/2019 report published last month that saw the provider getting far more complaints per 100,000 customers when compared to BT, TalkTalk, EE, Sky, and Virgin. Read More >>

People Complain Most About TalkTalk and Least About Sky When It Comes to Broadband and Landlines

As British people, we like to complain about stuff. And today, Ofcom has released a set of data showing exactly what we do – and don't – complain about, at least in terms of telecoms and television services. Read More >>

Plusnet’s Radio Ads Are Unintelligible Says ASA

The ASA, the UK regulator charged with managing radio adverts, has had a go at Plusnet over adverts which gave out the boring legal information at a speed no human could reasonably understand. BT-owned Plusnet, however, says that it hasn't sped up the talking to cram more into the ad space. Read More >>

‘Substantial Power Failure’ to Blame for Second BT Broadband and Plusnet Outage in a Row

Update: 13.40 BST: BT says the issue has now been fixed and services have been restored. Read More >>

BT Broadband and Plusnet Down in Various Parts of the UK

Update: 12.20 BST: BT says the issue has now been fixed and services have been restored. Read More >>

Plusnet’s YouView TV Service “Launching Soon”

Add Plusnet to the list of ISPs that will also be trying to fulfil all your TV needs as well, with a rep for the company saying that its YouView-based service is on the way soon -- and you can register for it now if you'd like. Read More >>