broadband
People Complain Most About TalkTalk and Least About Sky When It Comes to Broadband and Landlines

As British people, we like to complain about stuff. And today, Ofcom has released a set of data showing exactly what we do – and don't – complain about, at least in terms of telecoms and television services. Read More >>

networks
TalkTalk Apparently Doesn’t Want to be in the Mobile Business Anymore

In the telecoms world there is a category of providers that offer quad-play services, i.e. they'll sell you TV, mobile contracts, broadband, and landlines. There aren't that many of them, with Sky, BT, Virgin, and TalkTalk being the only companies to offer all four. Read More >>

broadband
TalkTalk’s Broadband & Fibre Sale Includes Fixed Prices ‘Til 2019

UK TV, internet and phone provider TalkTalk has announced a new sale on its broadband and fibre products, with cost cuts and guaranteed prices for 24 months. Read More >>

cybercrime
TalkTalk Hacker Made to Pay With Rehabilitation Order and Confiscated Gadgets

The teenager who magicked away most of TalkTalk’s credibility last year has received his punishment: a 12-month youth rehabilitation order, the confiscation of his iPhone and computer hard drive, and a £100 fine. Read More >>

security
Hackers Breach TalkTalk, Kcom and Post Office Routers

An extremely specific attack targeting certain types of router appears to have broken the internets of more than 100,000 customers that use the Post Office's branded ISP service, with the malware worming its way into the Zyxel AMG1302 as issued by the Post Office and the DSL-3780 router used by some TalkTalk subscribers. Read More >>

networks
Three Network Wants You to Moan to Ofcom About Spectrum Wins

A group of UK mobile and broadband networks is asking their customers to pressurise Ofcom into making the mobile data spectrum allocations fairer (for them), suggesting that future spectrum caps should be limited to just 30 per cent per operator of available spectrum within each chunk that's sold off. Read More >>

broadband
TalkTalk Scraps Separate Line Rental Charges

TalkTalk is ringing in the changes, this morning announcing its aim to ‘return to its challenger roots’. The company says it wants to focus on transparency -- the kind that helps customers, not hackers -- and reward loyalty. Read More >>

business
Ofcom’s Complaints Report Shames the UK’s Problem Telecoms and Pay TV Firms

Ofcom’s latest report shows off how many complaints it received from consumers about the UK’s biggest telecoms and pay TV players between October and December 2015. Super-short summary: worried EE, Vodafone, BT and TalkTalk execs are probably huddled around some long, polished desks somewhere, trying not to get distracted by the lovely nibbles on offer. Not good news for them. Read More >>

networks
TalkTalk’s New Biometric Voice Logins Should be a Bit Less Easy to Hack

Mobile network TalkTalk is still trying to paper over the cracks in its reputation caused by last year's apocalyptic hack, and it thinks it might have a thing that could convince people that using it is totally safe now -- biometric voice recognition for account logins launched under the banner of TalkSafe. Read More >>

security
Dodgy TalkTalk Staff and a 4-Year-Old Password Allegedly Aided Fraudsters

It's out of the fire and into an even bigger one for TalkTalk. A new report from The Register suggests that staff may have sold critical information to fraudsters, comprising customers' names, addresses, dates of birth, account numbers, landlines and mobile numbers. Read More >>

networks
TalkTalk Loses 100,000 Callers After Hacking Scandal

Phone operator TalkTalk has released its latest set of financial figures, in which it makes frequent reference to the "cyber attack" that saw masses of subscriber data made public. It estimates that around 95,000 people dropped their contracts due to the hack, with overall subscriber numbers falling by 101,000. Read More >>

networks
Major TalkTalk Outage Leaves Customers Without Phone or Internet Access

New Year, new TalkTalk. The mobile operator has kicked off 2016 with a brand new set of problems. Its phone network is currently down, leaving the customers who decided to stick with the company's services unable to make or receive calls. Read More >>

security
Fifth Teen Arrested Over TalkTalk Hack

Police have arrested a fifth man in connection with the hacking of mobile network TalkTalk, with officers in Wales taking in an unnamed 18-year-old for questioning last night. Read More >>

networks
TalkTalk Tries to Fend Off Mass Defections With Freebie Upgrades

Mobile network TalkTalk has launched a bundle of free upgrades for its customers, no doubt in the hope the incentive might stop a few cancelling their contracts and moving to an operator that hasn't been so aggressively compromised by bored teens. Read More >>

security
TalkTalk Downgrades Hack to Include Just… 157,000 People

TalkTalk is still in the process of working out exactly what went wrong and how it was hacked, updating its customers -- and sad shareholders -- with the news that 157,000 people are now believed to have had their personal stuff assessed in the mass data breach. Read More >>