TripAdvisor Is Launching New Tools To Spot Sexual Assault and Misconduct Allegations

Two years ago, an expose revealed that TripAdvisor had removed reviews detailing robbery, sexual assault, and rape because they were either flagged as “inappropriate by the TripAdvisor community,” “off-topic” by staff, or were not considered “family friendly.” The site has since admitted it was deleting posts of that nature, rolled out badges on hotel pages with reports of safety issues, grossly mishandled allegations on its platform again, and now, is launching more safety features in an attempt to illustrate that it does take these concerns seriously. Read More >>

TripAdvisor Still Terrible at Handling Rape Allegations Against Hotel Staff

In 2017, a report from American newspaper the Milwaukee Journal Sentinel revealed that TripAdvisor was deleting reviews that included details of sexual assault and rape. The company admitted it was removing reviews of this nature, and subsequently launched a system that labelled some hotels with these types of reports. But it looks like the travel website is still failing to properly handle sexual assault allegations on its platform—it is treating them both casually and insensitively while promoting hotels with reports of rape. Read More >>

TripAdvisor Temporarily Suspends Reviews of Bude’s Historic Plastic Tunnel

TripAdvisor is not shying away from making difficult decisions online, as it's moved to suspend the controversial writing of positive reviews of a supermarket's transparent tunnel. Read More >>

Yelp and TripAdvisor Team Up to Pile On Google Over Search Monopoly

Google found itself in an uncomfortable position Sunday night, as US TV show 60 Minutes placed a magnifying glass on the company that accounts for 90 percent of all search traffic and asked if it is operating as a monopoly. Following the broadcast, Yelp and TripAdvisor announced a new initiative designed to restore more diverse local search results that have been undermined by Google’s own first-party services. Read More >>

TripAdvisor May Be Under Investigation in the US After It Deleted Reviews Alleging Rape, Suspicious Deaths

Review site TripAdvisor may have frantically backpedaled after a Milwaukee Sentinel-Journal expose showed that it had a habit of censoring reviews mentioning blackouts, rape, and suspicious deaths or injuries incurred at certain resorts—specifically Mexican ones, though it remains unclear if other destinations were involved—by adding new functionality warning of potentially dangerous hotels. But the site’s belated admission it did wrong might not be enough for the US Federal Trade Commission (FTC), which the Sentinel reported this week is potentially investigating whether TripAdvisor acted improperly. Read More >>

TripAdvisor Has Added Warnings For Hotels With Reports of Sexual Assault and Other Issues

Following a report that TripAdvisor deleted multiple comments warning users about sexual assault, the company has announced a new system that will make it loud and clear if a destination might present safety risks. Read More >>

Why Is TripAdvisor Removing Sexual Assault Warnings From Its Site?

TripAdvisor has deleted multiple reports of rape and sexual assault over the last several years, according to a report from the Milwaukee Journal Sentinel, which also highlights the confusing rules and algorithms that determine which reviews are deleted or featured more prominently than others. Read More >>

IBM Remains Spineless as 31 More Companies Oppose Trump’s Muslim Ban

The list of companies opposing President Trump’s discriminatory Muslim travel ban has grown. Late yesterday, 31 companies added their names to an amicus brief opposing the ban, claiming that it hurts business. The total is now 127 companies, but there’s still one high profile tech company that hasn’t grown a backbone: IBM. Read More >>

Google Rubs TripAdvisor and Yelp in the Dirt, Claims it Was Accidental

Naughty Google. Naughty, naughty Google. Everyone’s favourite search giant is in trouble again, and once more it’s because of its attitude to competitors. Read More >>

TripAdvisor Told Not to Believe Everything it Reads on the Internet

Complaints over the trustworthiness of the user-generated reviews hosted at TripAdvisor have got the site in trouble with the UK's advertising watchdog, which has told it to stop claiming all reviews are real and can be trusted. Because they might be the work of a random, bored nutcase. Read More >>